Remote Service Support

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Our Services

Remote IT Support Delivered Remotely

A Step-By-Step Roadmap To Success

One-Stop Digital Remote Support

Get Remote Support on Cyber Security , Security Operations , Network , Databases , Application 

SIEM

Get Remote Service Support on ArcSight , QRadar , Splunk ,McAfee Nitro

Vulnerability Assessment

Get Remote Support on Qualysguard , Nessus , Rapid7 Nexpose

Netskope CASB

Get Remote Support on Netskope Monitoring and Management

Firewall Administration

Get Remote Support on Firewall monitoring and management.

Antivirus

Get Support on Malware analysis and Antivirus configurations of Symantec , McAfee , Sophos and TrendMicro

Data Loss Prevention

Get Remote Support on Symantec DLP , Websense DLP , Sophos DLP and McAfee DLP

Ping Identity

Get Remote Support on Pingfederate and PingOne Application Integration and configurations

Security Event Monitoring

Get Remote Support on Security Event Monitoring , Event Analysis and Reporting

Security Incident Response

Get Remote Support on Security Incident investigations , analysis , remediation recommendations and reporting

We Have Great Answers

Ask Us Anything

We work with you to enable remote access for our team members as per your remote access process , once remote access is established for the remote member then he/she starts working on your projects   

Service Satisfaction to our Clients is our key to be in business and in case you are not satisfied with the work we deliver , you will not be invoiced for the duration of the hours

Yes Offcourse we can provide a trial support for 1 Week  and if you like our service then we will invoice you for that 1 week but in case you are not interested then we will waive of the 1 week support fees.

Yes we do provide remote training on the following services :

Cyber Security 

Security Operations 

Vulnerability Management 

 

Our Remote Support Engineers are mapped with a DIGITAL TECHXPERT Project Manager and its the PM role is to provide you the weekly status of the work performed by the Engineer , In case you need Daily Report then our Remote Engineer will be able to share the Daily Status Report on the Tasks performed .

We provide 24 Hours and 7 Days support , Our Remote Engineers works hourly and based on your hour of support we can align our resources

Yes we can provide you the reference of our Clients if needed where we supported their environment

You can always contact us at

Email : sales@digitaltechxpert.com   

Call Us at  +1 925 452 7221 

Our standard response time is 60 minutes

We strive to make our clients happy

So, let's be happy together