Our Services
Remote IT Support Delivered Remotely
A Step-By-Step Roadmap To Success
One-Stop Digital Remote Support
Get Remote Support on Cyber Security , Security Operations , Network , Databases , Application
SIEM
Get Remote Service Support on ArcSight , QRadar , Splunk ,McAfee Nitro
Vulnerability Assessment
Get Remote Support on Qualysguard , Nessus , Rapid7 Nexpose
Netskope CASB
Get Remote Support on Netskope Monitoring and Management
Firewall Administration
Get Remote Support on Firewall monitoring and management.
Antivirus
Get Support on Malware analysis and Antivirus configurations of Symantec , McAfee , Sophos and TrendMicro
Data Loss Prevention
Get Remote Support on Symantec DLP , Websense DLP , Sophos DLP and McAfee DLP
Ping Identity
Get Remote Support on Pingfederate and PingOne Application Integration and configurations
Security Event Monitoring
Get Remote Support on Security Event Monitoring , Event Analysis and Reporting
Security Incident Response
Get Remote Support on Security Incident investigations , analysis , remediation recommendations and reporting
We Have Great Answers
Ask Us Anything
We work with you to enable remote access for our team members as per your remote access process , once remote access is established for the remote member then he/she starts working on your projects
Service Satisfaction to our Clients is our key to be in business and in case you are not satisfied with the work we deliver , you will not be invoiced for the duration of the hours
Yes Offcourse we can provide a trial support for 1 Week and if you like our service then we will invoice you for that 1 week but in case you are not interested then we will waive of the 1 week support fees.
Yes we do provide remote training on the following services :
Cyber Security
Security Operations
Vulnerability Management
Our Remote Support Engineers are mapped with a DIGITAL TECHXPERT Project Manager and its the PM role is to provide you the weekly status of the work performed by the Engineer , In case you need Daily Report then our Remote Engineer will be able to share the Daily Status Report on the Tasks performed .
We provide 24 Hours and 7 Days support , Our Remote Engineers works hourly and based on your hour of support we can align our resources
Yes we can provide you the reference of our Clients if needed where we supported their environment
You can always contact us at
Email : [email protected]
Call Us at +1 925 452 7221
Our standard response time is 60 minutes
